Jodi Holland

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Beyond the Product Service

by Jodi Holland on 7/28/20 8:22 AM

As the summer temperatures remain in the “highly uncomfortable range”, there is a tendency for Facilities Operators to be thinking more about their HVAC Systems. However, the concerns of these systems shouldn’t just be limited to our hottest season. The key to keeping your operations running smoothly year-round can be found in partnering a consistent strategy with an experienced Service team. This will allow you to maximize the lifecycle of your Thermal equipment, a goal of every facility.

When new HVAC equipment is installed, you might be thinking that since its brand new, you can just let it do its thing and be out of sight and out of mind since it doesn’t need to be maintained. Beware of this mistake. After start-up, it’s good to plan ahead for a short-term periodic assessment to baseline important details like temperature consistency and humidity levels assuring acceptable water and air qualities. In subsequent years, keeping the infrastructure properly maintained will allow for a longer equipment lifespan. At this point, the objective is to keep an efficiently running system and looking for signs of potential component failures down the road. It’s all about being proactive, and keeping a watchful eye provided by factory trained technicians.denver service team

The technicians you have serve and monitor your HVAC are a big variable in this equation. You may have members of your team capable of some functions, but it is highly recommended that you outsource a company that specializes in your type of equipment. At DVL, all technicians are factory trained on Vertiv™ Liebert® solutions and improve their product knowledge through continuing education opportunities provided by internal programs at both Vertiv and DVL. While there are many companies providing HVAC service, utilizing the expertise of a company that is focused on the specifics of your facility can have positive, far-reaching outcomes including a better understanding of ‘normal operations’ to a keener eye for trouble-shooting. 

Properly maintained equipment shouldn’t get to the point where it quits on you out of the blue. That’s why scheduled Preventative Maintenance is suggested on a quarterly basis. And in between those visits? Our DVL technicians aim to empower you, the equipment owner, to recognize potential issues that might lead to something worse down the line. Again, it’s all about being proactive. This can be achieved through simple steps such as walking the equipment footprint monthly or by checking certain monitored details at a predefined cadence.

These are just some of the tactics that can help extend an HVAC system’s lifespan, but how long of a service life are we talking? Sanja Motz, DVL’s Vice President of Service Operations, advises that a reasonable expectation is in the window of 12-15 years. Yes, this equipment (especially the Vertiv Liebert brands) is built to last many years; and our DVL services teams see some units out in the field that are 15 years strong “cooler than the other side of the pillow.” Still, even though your equipment might be mechanically sound, there does come a point of diminishing efficiency at which point you would be inevitably wasting money from how you manage the equipment. Less-efficient equipment will cost more money to operate, require more manpower to maintain, and will use more electricity compared to newer equipment being built today. If you consider rearchitecting to take advantage of the advancements in technology, which will yield greater efficiency, a proper analysis is recommended to review current performance details against any expected benefits of change. 

Vertiv Rooftop CondenserAdditionally, air quality is another major factor in HVAC operations and efficiency that you need to consider. This variable is impacted by both internal and external factors, and many people don’t think about half of their HVAC equipment being outdoors. The outside pieces of your infrastructure take a beating from the elements, atmosphere, animals, and even people. Indoor equipment brings focus onto the air filter, outdoor equipment emphasizes where the heat is being rejected. In the winter months it’s easier to reject the heat outside because the temperature differential is greater, but in the summer, when it’s hot and condensing temperatures around that same temperature, your equipment simply has to work harder to reject the heat. Therefore, this is the time when it’s most important to keep that equipment clean. Otherwise, compressors, which are usually the costliest part to replace and will require the most labor to install, start to fail.

Recently, Sanja sat down with Michael Hagan (Director of Thermal Services) and Matthew Hudspeth (Thermal Operations Lead Technician) on the DVL Power Hour webinar, Don't Lose Your Cool(ing) to discuss these topics, as well as their expert tips on how equipment owners can benefit from their own routine HVAC equipment checks. This includes providing insights into specific steps you can take in the summer to ensure outdoor debris and temperatures don’t hinder your critical infrastructure from operating at the highest possible reliability level.

In closing, be mindful that components of a successful maintenance program should include:

  • Checking/Replacing filters
  • Inspect Thermostat
  • Inspect for duct leaks
  • Lubricating Components
  • Cleaning Evaporator and Condenser Coils
  • Dampers, Fire, Virtual
  • Drain Pans, Blower Motor, Heat Exchanger
  • Refrigerant levels checked (leaks?), recharged (if needed)
  • Inspect Electrical Components
  • Fan motor and blades are inspected and lubricated
  • Control box, switches, wiring, and safety controls are inspected

Previously Recorded DVL Webinars

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Topics: efficient data center, HVAC, cooling, webinar

Understanding the Critical Infrastructure Behind Healthcare Facilities

by Jodi Holland on 4/23/20 3:22 PM

In recent years, the IT world has been seeing a movement to the Edge across most industries, especially in the realms of Finance, Legal, and Healthcare. Now, the Coronavirus pandemic has added a new variable to the Edge equation for Healthcare, as facilities across the country are constructing additions to their hospitals in support of testing and providing care. A recent DVL webinar addressed this rising concern, with many of the products and solutions discussed (and here below) being applicable to Edge environments in any industry.

healthcarehero

Unfortunately, there is no playbook for building these temporary facilities. While they do require the same types of critical infrastructure as facilities we’re used to creating, they demand an even greater sense of confidence in their operability. The aspects of building out temporary facilities are not terribly different than what is typically driving the demands of Healthcare IT: Electronic Records Management, Artificial Intelligence, and communications amongst staff and with patients and staff. The critical infrastructure supporting these applications must take into account an additional set of considerations for these temporary facilities:

  • Footprint Size
  • Power Requirements
  • Environmental Conditions
  • Procurement & Installation
  • Deployment Timeframe
  • Infrastructure Monitoring

If a Playbook were to exist on this topic, it would include chapters like:

  • Defining your specific applications
  • What do those applications require to operate
  • How do those requirements translate into critical infrastructure, and
  • How to build your infrastructure for efficient operations.

This is where DVL can be helpful to your project. Our commitment to going “Beyond the Product” means we don’t just sell you equipment and move to the next customer. Rather, we are here to help you connect the dots and present you with solutions to meet your objectives. Each project is its own unique venture as we work with you to define and understand everything from power and cooling requirements driven by your specific IT applications, to what type of rack is best suited for your peace of mind.

Temporary-Healthcare-Facilities-Buying-Guide-1No matter your industry, if you weren’t able to join us for the one-hour webinar, we invite you and your colleagues to watch the recording here. Or, you can download our Buyer's Guide for a better understanding of the aforementioned critical infrastructure considerations.   

Get the Guide by filling out the form below:

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Topics: server room, healthcare, hospitals, beyond the product

The Evolution of DVL

by Jodi Holland on 2/11/20 9:42 AM

This is a very special month for us at DVL Group. It marks 35 years since Kyle Will and Michael Murphy founded our company. It has been an amazing journey over the past three decades, as our company has seen many evolutions. To understand the significance of these changes, we’ll need to start at the beginning and what “DVL” originally stood for—“Delaware Valley Liebert.” A nod to both our location and the foundational relationship we have with Liebert (now known as Vertiv).

will and murphy(L-R) Kyle Will and Michael Murphy

In 1985, we were a team of 10, and served the needs of data center customers across the Philadelphia metro area, known as the Delaware Valley. We provided industry leading Liebert air conditioning and power equipment as we strove to find ways to add value to the products we sold to our customers. We didn’t realize it at the time, but we were already going beyond the product.

bldg

It’s hard to forget the substantial amount of ebbs and flows we’ve seen since then. We have experienced much growth both as a company, and often, alongside our customers, as the industry never stopped expanding. Uniquely, we have been able to witness this from all angles of the data center universe, as we have worked intimately with people in many roles, such as engineers, contractors, end-users, and architects. Likewise, we have collaborated on projects of all shapes and sizes in a long list of diverse verticals.

We experienced and solved challenges together as lasting partnerships formed. And we remain grateful for these relationships as you saw us for what we are, an assembly of engineers and specialists with the expertise to adapt to new technology and needs, while making your needs and requirements our priority. You placed trust in us, and in return, we delivered custom solutions as unique as your company. This dynamic is the core of what has allowed DVL to flourish and grow all these years.

And, this is why, it wasn’t long before we became so much more than the three letters that make up our name. This acronym stands for so much more today as our previous success has led to growth as professionals and the physical growth of our footprint; which ushered in even more opportunities, and subsequently, expansion.

Along the way, we have even been able to expand our ownership as well as we became an employee owned company (ESOP), which is one of our biggest accomplishments to date. Our company became partially employee owned in 2006 when owners Michael Murphy and Mike Beck decided that becoming an ESOP was a rewarding path for the employees, who helped the company achieve its success. As Murphy put it, “I believe an ESOP provides a great vehicle for financial growth of all our hard working associates, one that will continue to generate benefits long into the future." He was right about that in 2012 when we became 100% employee owned, and he continues to be right today, as our employee ownership culture is what sets us apart and helped us become Great Place to Work™ certified.

As far as the growth our physical territory goes, in 2003, we expanded into Central and Northeastern Pennsylvania with the acquisition of a Harrisburg-based company. More recently, we ventured westward, when in June 2018 we acquired a company in Denver, CO, as well as its subsidiary, Albuquerque, NM. Additionally, this time last year, we acquired a company in Salt Lake City, Utah. DVL now has a national presence, and these strategic acquisitions have allowed us to expand our mission of powering critical environments.

Locations_map

This physical growth led to the opportunity for us to open the breadth of our manufacturer representations as well. Now, along with Liebert (again, now Vertiv), we have partnered with Starline, Generac Industrial Power, Russelectric, and more, in order to have an even more comprehensive level of expertise in the critical IT infrastructure landscape. While product coverage isn’t universal across all our territories today, these relationships allow us to provide an unparalleled range of offerings.

Thankfully, the one thing that has not changed over the last three decades is our dedication to our customers. We still give every project the same personal touch and prove that we don’t just sell our customers products. We care about your success, and we work tirelessly to prepare our teams with the ability to set the standard in service and sales expertise. They’re educated on the developments of our manufacturers’ products, and the evolutionary demands of the marketplace to exceed your expectations. This is what “DVL” stands for today, as we proclaimed with our recent rebranding—it’s a representation of our company and our promise of reliability as we go #BeyondTheProduct to help your critical systems perform flawlessly and, much like we have these last 35 years, flourish. 

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Topics: data center infrastructure, DVL Customers, vertiv, dvl history

Our Customers Explain "Beyond the Product" in This Short Video

by Jodi Holland on 11/25/19 4:12 PM

DVL is your product sales and solution expert for your critical environment in the Greater Philadelphia, Harrisburg, Denver, Albuquerque, and Salt Lake City markets. We work beyond just selling great products—we evaluate your need, create the solution, apply the right product, and service it for the entire life cycle.

Watch the video below to hear from CEO Gary Hill and several of our customers how DVL goes beyond the product on a daily basis.

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Topics: mission-critical, beyond the product

Russelectric Mission-Critical Power Products Now Offered in DVL's Western Territory

by Jodi Holland on 11/6/19 9:57 AM

We're excited to NOW be offering mission-critical power products from Russelectric in our western territory. This includes CO, UT, ID, NM, and some parts of WY. 

Russelectric_A_Siemens_Business_Logo_Tagline_91-60-0-0_4C

Learn more about Russelectric's products including Paralleling Switchgear, Automatic Transfer Switches, Bypass/Isolation Switches, and Custom SCADA on our new website!

russ-blocks

Have some questions and want to talk to a DVL representative?
Please contact the following people:

Utah and Idaho: Robert Harbin
Colorado and Wyoming: George Samson
New Mexico: Gordon Dixon

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Topics: mission-critical

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