“Experience is simply the name we give our mistakes.” — Oscar Wilde

When you’ve worked in the deep trenches of critical infrastructure long enough, like quite a few of our longest tenured employee owners, you know that the most valuable lessons don’t come from a textbook or a policy manual. Rather, we learn the most, right in the field, from those real world mistakes and mishaps—or “experiences” as Oscar Wilde would say.

So, we asked our Associates about their most valuable gems of wisdom that they could pass on to colleagues in the industry. Here are some of the top answers we received. We're sharing them here, in hopes that we'll be able to save others from learning some unfortunate lessons the hard way.

• Spare parts are an on-site technician’s best friend.
• A single-point-of-failure is NOT an end user’s best friend.
• A hungry mouse can be disastrous to critical wires.
• The smallest of unchecked details can be the source of a project’s biggest (and most expensive) problem.
• Arc-flash is dangerous and not anything you ever want to see.
• Weekly exercises are the surest way to know your GenSet will work when needed.
• The UPS battery system is like a loaf of bread…you only get so many slices (or discharges)…and the bigger, and more often, the discharge, the quicker you’ll need a new loaf.

Let us know what you think of these nuggets. Have you had the unfortunate opportunity to learn any of these lessons on your own? Or do you have an important one to add to the list? Email us at Marketing@DVLnet.com. If we get enough responses, we’ll post a Part 2.

So, you get a new cooling system or a new generator and you think you’re set. The equipment is of such top-notch quality, and made really well, so you can just kick back and relax, and let it do its thing while you put any thoughts of future maintenance or service for the equipment in the back of your mind. Bury it away for another time. At least until something acts up.

Right??....

WRONG!

The power is yours to prevent something from going wrong in the first place. All the more reason not to take a dangerous gamble, risking the chance that the thing that goes wrong will be the priciest or most significant of repairs. Just show your equipment, even the shiny new stuff you just installed, some TLC, and you’ll stay ahead of the game. 

Soon you will see for yourself that the key to getting the most out of your equipment is being proactive. For example, checking on certain things in between scheduled preventative maintenance visits (we're talking oils, coolants, debris, filters, and more) will optimize efficiency and help you recognize potential issues that you can prevent from snowballing into something even worse down the road. 

Your ultimate goal is to comfortably rely on your investment for many more years to come.

Set yourself up for success. Check out these documents for pointers on how you can show your HVAC systems and Generators the love and attention they deserve.

Industrial generators are an organization’s lifeline to keep business running in the most critical of situations. In the instance of Healthcare facilities, their lifeline variable extends all the way to saving lives. With this type of responsibility, you’d think an organization’s standby power solution or plan would be continuously top-of-mind, but this is not always the case. Unfortunately, the old saying “out of sight, out of mind” usually proves to be true.

In many instances, industrial generators aren’t thought about until they are actually needed. And the other 99.9% of the time, they’re just sitting “out back” collecting cobwebs or worse—critters. That is, until the next emergency situation when the power goes out and suddenly, the generator is expected to be the star of the show. No time for a dress rehearsal, it’s opening night, and the curtains are opening if you’re ready or not.

So, what happens in that emergency situation if the lights fail to come back on??? It happens more often than Facilities Managers would like to imagine. But why is this the case? Isn’t a generator supposed to save you and your facility in your time of need? Yes, but you have to meet it halfway. The number one reason a generator fails to generate power during these critical times? Lack of maintenance.

Like every other piece of your critical infrastructure, your standby power solutions need tender love and care. Just like your car before going on a long road-trip, you want to make sure your vehicle is in good working condition, with enough gas and oil to get you where you’re going. Otherwise, you run the risk of being left stranded on the side of the road. Or in the case of the generator, left in the dark of your building when it’s without power (and losing revenue… or worse).

Maintenance programs comes in many forms, and dictated by either the nature of your business (i.e. Healthcare having specific requirements defined by HIPAA and NFPA) or your organizationally defined plans. Some look at a once-a-year check-up as being sufficient, but that's just the bare-minimum. Okay, at least you’re acknowledging it’s existence, but we at DVL recommend a check-up at least once a year as the better you are with the maintenance, the less time you’ll have to spend there, and also, the life of your equipment will be extended. Above all, however, you will have piece of mind knowing that it hasn’t been anywhere close to 364 days since a trained factory technician took a look at your equipment. Therefore, quarterly or even monthly check-ups are recommended, which are preventative maintenance program that exist for the more critical of facilities.

These visits include a variety of steps, beginning with Jobsite Safety Assessments.  If you’re not intimately familiar with industrial generators, they can be dangerous. Our factory-trained DVL Technicians advise customers to do cursory checks around the GenSet areas, but to leave the more technical of steps to certified professionals. Our teams go beyond “run tests” by checking filters, fluid levels, and performing batter checks; along with manufacturer defined diagnostic tests.

In our recent #BeyondTheProduct podcast, we sat down with Generator Service experts to discuss the details and more. Give a listen, or check out information on DVL product and service options from Generac Industrial Power on our website.