In spring 2017, we surveyed over 2,000 customers and professional partners including engineers, contractors, and business owners, in order to find out how we can better meet their needs. The purpose of the survey was to have customers rate DVL’s performance and the level of service they provide. As part of the survey, customers were asked to indicate if they completely agreed, somewhat agreed, neither agreed nor disagreed, somewhat disagree, or completely disagreed with statements presented to them.
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